Information We Collect From You
We collect personal information from you when you: (1) purchase products from us; (2) register for our newsletter; (3) participate in a promotion or survey; (4) contact us for customer service or any other reason; or (5) otherwise use this Site or provide information to us. The information we collect may include your name, email address, phone number, billing and shipping addresses, details on the items purchased/returned, payment information, product preferences and other information you elect to provide to us. We may also obtain information about you from other sources. For example, we may collect information from the U.S. Postal Service’s national change of address database to verify and update mailing addresses.
We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.
Please note that our Site is hosted in the United States and is intended for our customers in the United States. If you access the Site from a location outside of the United States, you acknowledge that the information you share and that we collect on the Site is sent to the United States, a jurisdiction that may not provide the same or equivalent level of data protection laws as those of your country of residence.
Information Automatically Collected
We automatically collect certain information from you when you access our Site, such as your browser type, operating system, IP address, pages accessed on our Site, links clicked, time spent on the Site and your general location. Subject to applicable law, we treat this information as non-personal. We use this information to tailor the content of our website and to enhance your shopping and customer service experience.
How We Use Information
We may use information about you for various purposes, including to:
Furnish the products and services you request, process your transactions and send you related information, such as order and shipping confirmations and receipts;
Provide customer support and respond to your comments, questions, and requests;
Notify you of products, services, offers, promotions, events and features that may be of interest to you;
Facilitate and personalize your shopping experience in our stores and online;
Manage your online account(s) and provide updates, security alerts, and administrative messages;
Detect and prevent fraud and protect the security of this Site and our operations; and
Fulfill any other purpose for which the information was collected.
Information We Share
We will never share, sell or rent your information to third parties for their direct marketing purposes.
How We Secure Your Information
Security is extremely important to us. We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on our Site against accidental, unlawful or unauthorized access, disclosure, destruction, loss, alteration or use. We use Secure Socket Layering (SSL) technology to ensure that personal and payment information provided on the Site is protected when transmitted over the Internet. Please check the URL line of your browser when submitting information. When the letters in the URL line change from “http” to “https,” the “s” is an indication that you are now in a secure area employing SSL.
Unfortunately, the transmission of data via the Internet is never completely secure. While we do our best to protect your personal data, we cannot guarantee the security of information shared with us online.
When you store information in an online account, we ask that you protect such information with a password. Please take care to protect your password. We will never ask you for your password.
The Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen.